PAIRS

Effective 31 July 2026 · Last updated 31 July 2026

Terms of Use

These Terms govern your access to and use of the Pairs website and the Pairs Workspace. Please read them carefully. They include important provisions, including limits on our liability and an agreement to resolve disputes by binding arbitration.

Contents

  1. Acceptance
  2. Definitions
  3. Eligibility
  4. The Service
  5. Access requests and accounts
  6. Acceptable use
  7. Your content
  8. Pairs content and intellectual property
  9. AI features
  10. Important regulatory notice
  11. Fees
  12. Third-party services
  13. Confidentiality
  14. Term and termination
  15. Disclaimers
  16. Limitation of liability
  17. Indemnification
  18. Disputes and arbitration
  19. Governing law and venue
  20. Changes
  21. Miscellaneous
  22. Contact

1. Acceptance of these Terms

These Terms of Use (the "Terms") are a binding agreement between you and Paires Technologies Inc., a Delaware corporation operating as "Pairs" ("Pairs", "we", "us", "our").

By accessing or using the Site or the Workspace, by submitting an access request, or by clicking a button or check box indicating that you accept these Terms, you agree to be bound by them. If you do not agree, do not access or use the Service.

If you are accepting these Terms on behalf of a company or other organization, you represent that you have authority to do so, and "you" and "your" refer to both you and that organization.

2. Definitions

  • "Service" means the Site and the Workspace.
  • "Site" means the website at pairs.ai and any related domains we operate.
  • "Workspace" means the private software platform we make available to invited users.
  • "Your Content" means any information, files, text, or other material you submit to, upload to, or otherwise make available through the Service.
  • "AI Output" means content generated by automated or machine-learning systems in response to inputs you provide through the Service.
  • "Network" means the curated circle of operators and advisors that the Workspace introduces members to over time.

3. Eligibility

The Service is intended for use by people who are at least 18 years old and using the Service for professional purposes. By using the Service you represent that you meet these requirements, that the information you provide to us is accurate, and that your use of the Service complies with applicable law.

You may not use the Service if you are barred from doing so under applicable law, including U.S. export controls, sanctions, or comparable regulations in your jurisdiction.

4. The Service

The Site provides information about Pairs and an entry point to request access to the Workspace. The Workspace is a software environment that helps growth-stage founders prepare for their next stage. It is offered by invitation only and at our discretion.

We may modify the features of the Service at any time. We will use reasonable efforts to give notice of material changes that adversely affect customers who have an active account.

5. Access requests and accounts

When you submit an access request, you give us information that we use to decide whether to invite you to the Workspace. Submitting a request does not entitle you to access. We may accept or decline a request without explanation.

If you are granted access, you will be asked to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials;
  • All activity that occurs under your account;
  • Notifying us promptly at contact@pairs.ai of any unauthorized access or use.

You may not share your account credentials. You may not let anyone else use your account.

6. Acceptable use

You agree not to:

  • Use the Service in violation of any applicable law or regulation;
  • Submit content that is unlawful, defamatory, infringing, deceptive, threatening, harassing, hateful, or invasive of privacy;
  • Submit content that contains personal information about a third party without that party's consent;
  • Misrepresent your identity, your company, or the nature of your business;
  • Use the Service to send unsolicited commercial communications;
  • Attempt to gain unauthorized access to the Service or to any system, account, or data of another user;
  • Interfere with the operation of the Service, probe it for vulnerabilities, or stress-test it without our prior written consent;
  • Use any automated means to access, scrape, copy, or extract data from the Service other than for ordinary public-search indexing of the Site;
  • Use the Service to develop a competing product or to benchmark it for the benefit of a competitor;
  • Reverse engineer, decompile, or disassemble any part of the Service, except to the limited extent that applicable law forbids restricting such activity;
  • Resell, sublicense, or otherwise commercially exploit the Service or any of its features.

We may suspend or terminate your access to the Service at any time if we believe you have violated this section or any other provision of these Terms.

7. Your content

You retain all rights in and to Your Content. We do not claim ownership of it.

To operate the Service, we need a license. You therefore grant Pairs a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, modify, transmit, and create derivative works of Your Content, but only for the purpose of operating, maintaining, securing, and improving the Service, and providing AI features to you. This license ends when you delete Your Content from the Service or when you terminate your account, except as needed to operate backups and comply with the law.

You represent and warrant that (a) you own Your Content or have all rights necessary to grant the license above, (b) Your Content does not infringe any third-party right, and (c) Your Content complies with these Terms and applicable law.

We are not obligated to monitor Your Content, but we may review it and remove or refuse to host it if it violates these Terms or if we are required to do so by law.

8. Pairs content and intellectual property

The Service, including all software, text, images, audio, video, designs, logos, marks, layouts, and other content provided by Pairs, is owned by Pairs or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you.

The name "Pairs", the Pairs logo, and all related names, marks, and slogans are trademarks of Pairs or its affiliates. You may not use them without our prior written consent.

If you provide us with feedback, suggestions, or ideas about the Service, you grant Pairs a perpetual, irrevocable, royalty-free, worldwide license to use them for any purpose, without obligation to you.

9. AI features

The Workspace uses artificial intelligence to help you prepare materials, summarize information, and surface context. AI Output is generated by statistical models and has known limitations.

AI Output may be inaccurate, incomplete, biased, or misleading. You are responsible for reviewing AI Output before relying on it. Do not treat AI Output as professional advice. Do not use AI Output as the sole basis for any consequential decision.

Subject to applicable law and to the extent we have the rights to do so, we assign to you our rights in AI Output generated for you through your use of the Service. You are responsible for ensuring that your use of AI Output complies with applicable law and with the rights of others. AI Output is generated from training data and inputs that may overlap with content created by others, so you should not assume any AI Output is unique to you.

We do not train AI models on Your Content. See our Privacy Policy for more.

10. Important regulatory notice

Pairs is a software company. Nothing on the Site or in the Workspace is, or is intended to be, an offer to sell or a solicitation of an offer to buy any security or other financial instrument.

We are not a registered broker-dealer, investment adviser, placement agent, or finder. We do not provide investment, legal, tax, or accounting advice. Nothing in the Service is a recommendation to make, hold, or dispose of any investment.

Use of the Service does not create any fiduciary, advisory, or other professional relationship between you and Pairs. Any future commercial relationship will be governed by a separate written agreement signed by both parties.

You are solely responsible for evaluating, deciding upon, and conducting any communication, transaction, or relationship that you pursue with any third party, including any introduction made through the Network. We do not negotiate, structure, broker, execute, or take any role in any such transaction. We do not receive compensation that is tied to any such transaction occurring.

11. Fees

Use of the Site is free. The Workspace may be offered on a paid subscription basis. If we charge you a fee, the price, billing period, payment terms, and refund policy will be set out in a separate order form, subscription page, or similar agreement that you accept before any charge. Fees are exclusive of taxes unless stated, and you are responsible for any sales, use, value-added, or similar taxes that apply.

12. Third-party services

The Service may integrate with or link to third-party services, including but not limited to email providers, calendar providers, AI providers, and identity providers. Your use of those services is governed by their own terms. We are not responsible for those services, their availability, or anything that happens because of your use of them. Disabling an integration may affect features of the Service.

13. Confidentiality

Each party may receive information from the other that is marked confidential or that a reasonable person would understand to be confidential ("Confidential Information"). Each party agrees:

  • To use the other party's Confidential Information only to perform under or use the Service;
  • To protect it using at least the same degree of care it uses for its own confidential information, and in no case less than a reasonable degree of care;
  • Not to disclose it to any third party except to its employees, contractors, and advisors who need to know and who are bound by confidentiality obligations no less protective than these.

Confidential Information does not include information that is or becomes public through no breach of this section, is independently developed without reference to the other party's Confidential Information, is rightfully obtained from a third party without a duty of confidentiality, or is already lawfully known to the receiving party. A party may disclose Confidential Information if required by law, provided that, where lawful, it notifies the other party in advance and allows it to seek protection.

14. Term and termination

These Terms apply for as long as you use the Service. Either party may terminate them at any time by stopping use of the Service (in your case) or by giving notice (in our case). We may suspend or terminate your access immediately if you breach these Terms or if we are required to do so by law.

Upon termination, your right to use the Service ends. We will, on your request and within a reasonable period, allow you to export Your Content from the Workspace in a commonly used format, and we will then delete Your Content from active systems within a reasonable wind-down period, except for archived backups and information we are required to retain by law.

The following sections survive termination: 7 (last paragraph, your warranties about Your Content), 8, 10, 13, 14, 15, 16, 17, 18, 19, and 21.

15. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory, or otherwise. Pairs expressly disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, accuracy, quiet enjoyment, and non-infringement, and any warranties arising out of course of dealing or trade usage.

Pairs does not warrant that the Service will be uninterrupted, error-free, secure, free of harmful components, or that any defects will be corrected. Pairs does not warrant the accuracy, completeness, or usefulness of any AI Output or other information made available through the Service. Your use of the Service is at your sole risk.

16. Limitation of liability

To the maximum extent permitted by applicable law, in no event will Pairs, its members, officers, employees, contractors, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, business, data, goodwill, or other intangible losses, arising out of or relating to these Terms or your use of the Service, whether based on contract, tort (including negligence), strict liability, or any other legal theory, and whether or not Pairs has been advised of the possibility of such damages.

In no event will the aggregate liability of Pairs arising out of or relating to these Terms or the Service exceed the greater of (a) the amounts, if any, you have paid Pairs for the Service in the twelve months preceding the event giving rise to the liability, and (b) one hundred U.S. dollars (US$100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. If those laws apply to you, some or all of the above exclusions or limitations may not apply, and you may have additional rights.

17. Indemnification

You agree to defend, indemnify, and hold harmless Pairs and its members, officers, employees, contractors, affiliates, and licensors from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Your Content, (b) your use of the Service in breach of these Terms, (c) your violation of any applicable law, or (d) your violation of any third-party right, including any intellectual property or privacy right.

We may, at our option, assume exclusive control of any matter for which you are required to indemnify us. You agree to cooperate with our defense.

18. Disputes, arbitration, and class action waiver

18.1 Informal resolution first

Before filing a claim against the other party, you and Pairs agree to try in good faith to resolve any dispute informally. You may send us a notice describing the dispute and what relief you seek to contact@pairs.ai. We will do the same to the email address on file for you. If we cannot resolve the dispute within sixty (60) days of the notice, either party may proceed under section 18.2.

18.2 Binding arbitration

You and Pairs agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will take place in Wilmington, Delaware, in the English language, before a single arbitrator. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

18.3 Class action waiver

You and Pairs agree that any dispute will be brought in your or our individual capacity, not as a plaintiff or class member in any purported class, collective, or representative action. The arbitrator may not consolidate more than one party's claims and may not preside over any form of representative or class proceeding.

18.4 Exceptions

Notwithstanding the above, either party may (a) bring an individual action in small-claims court, and (b) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property rights or confidential information.

18.5 Time to bring claims

Any cause of action arising out of or related to the Service or these Terms must be filed within one (1) year after the cause of action arose. Otherwise it is permanently barred.

19. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. For any matter not subject to arbitration under section 18, the state and federal courts located in the State of Delaware have exclusive jurisdiction, and the parties consent to personal jurisdiction in those courts and waive any objection based on inconvenient forum.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

20. Changes to these Terms

We may modify these Terms from time to time. When we make a material change, we will update the effective date above and, where appropriate, give you notice through the Service or by email. Your continued use of the Service after a change becomes effective is your acceptance of the updated Terms. If you do not agree to a change, you must stop using the Service before the change becomes effective.

21. Miscellaneous

  1. Entire agreement. These Terms, our Privacy Policy, and any order form or other written agreement we sign together are the entire agreement between you and Pairs about the Service. They supersede all prior or contemporaneous understandings on the same subject.
  2. Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force, and the invalid provision will be limited or eliminated to the minimum extent necessary.
  3. No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
  4. Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. Any attempt to do so without consent is void. We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets, on written notice to you.
  5. Force majeure. Neither party is liable for any failure or delay caused by events beyond its reasonable control, including acts of God, war, terrorism, civil disturbance, labor unrest, internet or telecommunications failures, government actions, or any other cause beyond reasonable control.
  6. Independent contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship.
  7. No third-party beneficiaries. There are no third-party beneficiaries to these Terms.
  8. Notices. Notices to Pairs must be sent to contact@pairs.ai. Notices to you may be sent to the email address on file for you, posted in the Workspace, or shown on the Site. Notices are effective when sent.
  9. Headings. Section headings are for convenience only and do not affect interpretation.
  10. Government users. If you are a U.S. federal government end user, the Service is "commercial computer software" and "commercial computer software documentation" as defined under applicable federal acquisition regulations, and your use is subject to these Terms.
  11. Export and sanctions. You may not use or export the Service in violation of U.S. export laws or comparable rules in your jurisdiction. You represent that you are not located in, and are not a national of, any country subject to comprehensive U.S. sanctions, and that you are not on any U.S. or applicable government list of restricted persons.

22. How to contact us

For legal questions or notices under these Terms: contact@pairs.ai.

For general questions: contact@pairs.ai.

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